Shipping & Returns
HOW LONG WILL IT TAKE TO GET MY ORDER?
Your order will be packaged and shipped within 3-7 business days of your order being placed. It will be shipped UPS Ground to all customers within the continental United States.
CAN I TRACK MY ORDER?
Once UPS has processed your order, they will issue a tracking number which will be emailed to you.
WHAT IF THE ARTWORK ARRIVES DAMAGED?
If your artwork arrives damaged, you can either refuse the shipment or you can have the delivery company mark the shipment as 'received damaged'. Please take photos of the damaged parcel and artwork and send the photos to me at abstractartworx1@gmail.com. I will provide instructions for how to return the damaged artwork.
WHAT ARE YOUR SHIPPING RATES?
I offer FREE shipping on all orders shipped within the Continental United States. Your painting will be shipped out within 3-7 working days of receiving your order.
WHAT IF I ORDER A PAINTING AND LIVE OUTSIDE THE “FREE SHIPPING” AREA”?
Please send an email to abstractartworx1@gmail.com and request a shipping quote.
DO YOU ACCEPT RETURNS ON YOUR PAINTINGS?
I accept returns on my paintings. If you are not completely satisfied with your purchase you can return it within 14 days, no questions asked, and you will be fully refunded. You will need to send the painting back in the original packaging and cover the cost of return shipping and insurance.
YOU CAN REQUEST A REPLACEMENT OR A RETURN IF:
You are not completely satisfied with the artwork you received,
The artwork is shipped back within 14 days of your receiving it,
The artwork is in its original packaging and in the same condition as it arrived,
You pay the return shipping fees and insurance
HOW DO I REQUEST A RETURN?
To request a return or a replacement:
Send your request in writing to abstractartworx1@gmail.com.
We will send you detailed instructions for returning the artwork